one drive windows hello signing issue fix - Google Search

To fix a OneDrive Windows Hello signing issue, first reset the OneDrive credentials by removing the cached credentials from Windows Credential Manager. If that doesn't work, unlink and re-link your OneDrive account, reset OneDrive using the /reset command, or try re-configuring your Windows Hello PIN or fingerprint.

Method 1: Reset OneDrive credentials

1. Right-click the OneDrive icon in your system tray and select Close OneDrive.
2. Open the Control Panel and go to User Accounts > Credential Manager.
3. Under "Windows Credentials," find and expand the OneDrive entry, then click Edit.
4. Enter your OneDrive account username and password and save the changes.
5. Launch OneDrive again and try to sign in.
6. If the problem persists, go back to Credential Manager, expand the OneDrive entry, and click Remove.

Method 2: Reset and re-link OneDrive

1. Right-click the OneDrive icon and select Settings > Account > Unlink this PC.
2. Follow the prompts to sign out.
3. Restart your computer.
4. Sign back into OneDrive using your account.

Method 3: Reset or re-set up Windows Hello

1. Go to Settings > Accounts > Sign-in options.
2. Under "Windows Hello," select PIN or Fingerprint recognition and click Remove.
3. Follow the instructions to set up your PIN or fingerprint again.
4. If it's a fingerprint issue, try adding another fingerprint first to see if that improves recognition, as shown in Microsoft Support.

Method 4: Reset the OneDrive app

1. Press the Windows key + R, type onedrive.exe /reset, and press Enter.
2. If the OneDrive icon appears in the system tray after a few minutes but doesn't reconnect, right-click the icon and select Settings, then Settings again, and finally Link OneDrive to re-link your account.

Additional troubleshooting steps

• Check for Windows updates: Make sure your Windows is up to date, as this can resolve many issues, according to Microsoft Learn.
• Check system date and time: Incorrect date and time can cause authentication errors.
• Check firewall and proxy settings: Ensure your firewall or proxy settings aren't blocking OneDrive access.
• Update drivers: If using a fingerprint reader, update its driver through Device Manager.
• Run the troubleshooter: Use the built-in OneDrive troubleshooter to identify and fix issues.